Food can be contaminated during the harvesting, receiving, storage, handling and preparation, processing, packaging and distribution. Any food exposed to contamination with poisonous substances or infectious or toxigenic microorganism may lead to a customer complaint and foodborne outbreak and result of the reputation of the organisation and legal action from local government authority.

Our team of experts include former food safety enforcement officer from local government help the business to investigate the incident to find the root cause of the incident.